Can you create a custom logo stamp for me?
Absolutely. As long as you provide me a pure black & white jpeg (no grays, no colors), 300 dpi, I can create a logo stamp for you. Pricing will depend on the size of the stamp, so please contact me for a specific quote.
Can you design a custom stamp for me?
I can create custom designs, but pricing will depend on the amount & complexity of design work, as well as the size of the stamp. Please contact me for a specific quote.
How long does it take to ship my product?
It takes me about one week to design and have the stamp manufactured. The stamp should ship out within a week of purchase date. I always ship USPS First Class, which is generally 3 days domestic and 7-10 days international.
Do you provide delivery confirmation?
We provide delivery confirmation for all domestic packages, but unfortunately, it is not available for international packages.
Can I see a proof of my custom stamp before you make it?
Proofs are not included with each stamp purchase, however, you can purchase them in the shop for an additional $5.
Do you offer rush shipping?
I can rush ship your order, but there will be an extra fee. Please contact me with a specific delivery time frame and I will get back to you with your shipping options.
How quickly do you respond to emails/messages?
I always respond within 1-2 days of receiving a message. If you do not hear back from me, please contact me again to make sure it went through.
Do you offer returns and/or exchanges?
Please let me know if you are not satisfied with your product, and I will do my best to meet your requests. I double-check all orders for accuracy and am happy to re-do orders where there is an error on my part. Unfortunately I cannot issue refunds or accept returns for other reasons.
Do you offer other calligraphy services such as business logos, tattoo designs, digital calligraphy files, and envelope calligraphy?
I am definitely available for other calligraphy services. Please contact me with specific details, and I will get back to you with my availability and a quote. I am always eager to work on new endeavors with other small business owners and graphic designers.
What forms of payment do you take?
I take Paypal, as well as any credit or debit card. If you don't have a Paypal account, you can check out as a guest via Paypal and they will give you an option to pay with credit or debit card.
Do you offer wholesale discounts?
Yes we do. Please contact me for rates & more information.